Dayworks Operations Administrator

About Us: Since 1990, Patriot Fire Protection, Inc. has been an industry leader in fire prevention systems including design, fabrication, installation, maintenance, inspection and rapid response. With offices in Tacoma, Spokane, and Vancouver Washington, our mission is to provide the highest quality systems and services while protecting the lives and property of our customers. Learn more at www.patriotfire.com. 

Why You’ll Love This Role: Our Dayworks team solves problems. When emergencies arise, this group of seasoned technicians, project managers and coordinators spring into action. As a Dayworks Operations Admin, you’ll often be the first interaction customers have when something is wrong, and you’ll be the backbone of ensuring smooth and efficient operations. If you find joy in the details and satisfaction in creating order from chaos, this may be your perfect career launchpad!

What You’ll Do:

• Communication: Lean on your customer service skills as you field incoming service calls, and use your writing prowess to prepare and manage emails, work orders, reports, and other correspondence.
• Detail Guru: Rely on your natural inclination to spot inconsistencies, verify information accuracy, and ensure completeness in all deliverables.
• Liaison: Serve as the communication hub between field personnel, customers, and government agencies.
• Problem Solve: Use critical thinking skills to problem solve with different levels of information available.
• Data Management: Organize and manage data in spreadsheets and other software solutions.
• Collaboration: Work closely with managers and team members to oversee daily operations and continually seek ways to improve process efficiency.
• Professional Growth: Embrace opportunities to learn, grow, and take on additional responsibilities.

What We’re Looking For:

•  Industry Experience: 2+ years of coordination experience. Experience in the construction industry or fire/life/safety industry is preferred but not required.
• Education: High School Diploma or GED
• Skills: Proficiency with Microsoft Suite (particularly Excel) and Google Suite (particularly GSheets) 
• Attention to Detail: Strong follow-up skills and a keen eye for detail.
• Process-driven: Affinity for developing, maintaining and repeating standardized and multi-step processes.
• Team-Minded: Bring an infectious positive energy that ignites team spirit and collaboration
• Compliance: Drug screening and background checks will only be conducted after a conditional job offer is made. We evaluate criminal history based on its relevance to the job duties..

Salary Range: $42,000 – $55,000 per year

Ideal Candidate Attributes:

• Continually seeks ways to improve efficiencies.
• Desire to grow and willingness to learn.
• Responds appropriately to a fast paced and, at times, high stress environment while maintaining organizational and operational rigor.
• Positive attitude and professional demeanor, including good judgment and honesty.
• Takes initiative and can operate with minimal guidance.
• Trains teammates and openly shares knowledge and experience.
• Communicates professionally with peers, customers, vendors, and managers; not afraid to ask questions
• Customer-centric: goes the extra mile to get the job done correctly.

Perks of Joining Our Team:

• Collaborative Environment: Be part of a supportive and enthusiastic team
• Growth Opportunities: Learn new skills and advance your career
• Impactful Work: Play a crucial role in the success of exciting projects

If you’re ready to take on a rewarding challenge and contribute to a thriving team, apply now to become our next Dayworks Operations Admin!

Patriot Fire Protection, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, genetic information, national origin, disability, or protected Veteran status.